BEYOND TOMORROW | 3 Megatrends

Chris Riddell Global Futurist Megatrends

The Future Customer

Customers relationships with brands have reached a crucial pivot point. As humans our expectations are at an all-time high. The devices we used to call mobile phones, are now something much bigger and more powerful than anyone could have ever imagined. These pocket-sized supercomputers sit at the very centre of our lives, and they’ve given us a unique glimpse into a life lived better.

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Future Trend | Blockchain is disrupting Trust

What does disruption mean in 2017?

There is no doubt at all how fast things are moving when it comes to new on-demand platforms. We’ve got more choice than ever before and the power balance has shifted well and truly into the hands of the consumer, literally.

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