Facebook Spaces is all about Augmented Living

we are blending with technology

The year 2050 is only 33 years away, but with the ever-accelerating rate of technological innovation and human expansion, we’re heading at hyper speed  towards a seriously brave new world.

Facebook have just announced the new ‘Spaces’ platform which will augment our physical and digital worlds even further, bringing new ultra personalised experiences to us through social media, and in realtime.

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BEYOND TOMORROW | 3 Megatrends

Chris Riddell Global Futurist Megatrends

The Future Customer

Customers relationships with brands have reached a crucial pivot point. As humans our expectations are at an all-time high. The devices we used to call mobile phones, are now something much bigger and more powerful than anyone could have ever imagined. These pocket-sized supercomputers sit at the very centre of our lives, and they’ve given us a unique glimpse into a life lived better.

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Amazon Attacks | Future of Australian Retail

Amazon Australia

This is the tone for the year ahead

Let me start by saying this, Amazon aren’t the doom and gloom story for retail in Australia. Unless you are Gerry Harvey that is.

There is no doubt whatsoever the landscape of retail has gone through some big step changes over the last few years. It’s evolving rapidly and globally, just as every industry on planet earth is. This is our new normal. Businesses from yesterday, are transforming themselves, they have to, or it’s time to pull down the shutters. We are in an era of innovate or die. Complacency and laziness with your customer are no longer tolerated in a high velocity, super connected world.

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Pokemon Go has ignited Augmented Reality

This is just the start of a blended revolution

It’s all Pokemon Go at the moment, and it’s giving us Gen Y’s flashbacks to our days at school. Remembering the Pokemon theme tune even got me reminiscing about cartoons like Inspector Gadget and Teenage Mutant Ninja Turtles. Interestingly the original singer for the Pokemon theme tune all those years ago, Jason Paige has resurfaced to sing the Pokemon song online – and I’m not sure how, but he sounds the same. Jason’s YouTube video from just a few days ago has almost 1.5M views at the time I’m writing this article…

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Future Retail – Masters’ collapse is a big warning

Future Retail Chris Riddell Masters Home Improvement

Stack it high and sell it cheap doesn’t work anymore

Masters recent announcement of it finally admitting defeat in the highly competitive market of bricks and mortar retail is no surprise. The cost of doing business on the ‘high street’ in Australia is at an all time high, and you can’t win the battle of getting customers in by just throwing money at the problem.

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The Future of Retail – Emotional Analytics

Creating Incredible Experiences and Understanding Emotions. It’s the Future of Retail

Since the beginning of 2015, I’ve been talking to audiences around the world about the importance of creating incredible customer experiences. The context of this has been the massive shift we’ve seen towards online buying – online sales figures continue to grow by more than 10% year after year. And traditional retailers have been reeling. So, is this the death of ‘real world’ shopping as many have predicted? I don’t think so, but something DOES have to radically change. I believe that change is going to centre around creating unique, personalised customer experiences that bring the worlds of online and offline together. Read more

The Future of Retail and Shopping

Futurist Chris Riddell chats with Channel 7 hosts Larry Edmur and Kylie Gillies about the Future of Retail in Australia and how very different the experience of shopping is today, versus only a few years ago.

Checkout the full list of the latest videos here on YouTube

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